• Trainer

    Job Locations US-FL-Doral
    ID
    2019-1141
    Category
    Customer Service/Support
    Type
    Full-Time
  • Company Overview

     
    A vibrant company culture founded on the pillars of family, gratitude, and service. A portfolio of international brands dedicated to innovation in the personal beauty industry. A diverse team of talented professionals, united in their vision of achievement and growth. Welcome to Alcora.
     
    Built upon the foundation of four brands united in purpose—L’EUDINE Global, MONAT, Project Beauty and B&R Products, Inc.—Alcora is perfectly positioned to lead the beauty and wellness industries in Latin America, North America, and beyond for decades to come. With its headquarters and manufacturing facilities located in the spectacular city of Miami, Alcora boasts an energetic, exciting corporate culture and a family of passionate professionals who thrive on the pursuit of excellence.
     
    Some of the employee benefits we offer in Alcora are:
    *100% paid medical, vision, and dental coverage for employees
    *Paid time Off                           
    *Paid holidays
    *Matching 401k                
    *Free Gym Access

    Job Summary

    Design, plan, organize, and direct orientation and training programs for employees in the Customer Service Department

    Responsibilities

    • Conducts new hire, program revision and remedial training following instructional guides
    • Evaluates trainee performance
    • Provides written evaluations of employee performance to management as required
    • Maintains positive, consistent communication with departments and corporate staff
    • Reports on progress of assigned projects to Sr Manager of Training and Quality
    • Maintains ongoing dialogue with department heads as needed
    • Maintains accurate training records

    Qualifications

    • Demonstrated knowledge of adult learning techniques and best practices in training delivery
    • Demonstrated proficiency of presentation skills
    • A wide degree of creativity and latitude is expected
    • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
    • Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff and external partners.
    • Expert level written and verbal communication skills.
    • Emotional maturity.
    • Highly resourceful team-player, with the ability to also be extremely effective independently.
    • Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced environment.
    • Knowledge of Microsoft Word, Excel, and PowerPoint