Manager, Operations, MONAT Gear

A vibrant company culture founded on the pillars of family, gratitude, and service. A portfolio of international brands dedicated to innovation in the personal beauty industry. A diverse team of talented professionals, united in their vision of achievement and growth. Welcome to Alcora.
 
Built upon the foundation of four brands united in purpose—L’EUDINE Global, MONAT, Project Beauty and B&R Products, Inc.—Alcora is perfectly positioned to lead the beauty and wellness industries in Latin America, North America, and beyond for decades to come. With its headquarters and manufacturing facilities located in the spectacular city of Miami, Alcora boasts an energetic, exciting corporate culture and a family of passionate professionals who thrive on the pursuit of excellence.

The Operations Manager for MONAT Gear will oversee the operation of the MONAT Gear products. Lead, manage and execute best in class eCommerce initiatives to drive sales and provide a market competitive customer experience. The Operations Manager will support the growth and expansion of this initiative.

• Lead and execute e-commerce operations projects, including timelines, deliverables, cross-functional partnership management, measurement, and communication. Establishes hindsight process to measure success and drive continuous improvement.
• Assisting Director with budget preparation and maintaining efficient cost control by operating within the operational budget set for the distribution center.
• Tracking and Reporting on growth and uncovering opportunities.
• Oversees the planning, coordination, and forecasting of launches and sales with the 3PL
• Leads, develops and motivates people and teams, and collaborates with cross-functional teams to ensure all e-commerce activities are well planned and executed effectively.
• Communicating with tech support and marketing to promote efficiency, improve overall processes, and drive growth.
• Oversee the intercompany process to sell wholesale to international markets.
• Communicating with team members on matters related to shipping, receiving, and inventory management to present accurate information to the customer.
• Manage relationships with shipping providers, FEDEX, DHL, USPS, etc.

Manage inventory levels.

Propose strategies to move inventory.

Work with different teams to inform of opportunities.

• Manage inventory of shipping supplies. (polybags, boxes, and shipping tape.)

• Bachelor's degree from an accredited college or university.
• Three to Five years’ experience in Operations.
• E-commerce experience.
• Knowledge of Forecasting, Purchasing, and Inventory.
• Knowledge of Budget, P&L, and Reports.
• Self-starter and high degree of accuracy and attention to detail.
• Able to solve problems and work in a fast paced, high growth environment.
• Strong project management skills including follow through.
• Excellent verbal and written skills are essential.
• Strong computer skills to include Word, Excel, and PowerPoint. And Knowledge of computers and software programs needed in the retail industry.
• Flexible with a sense of urgency, to keep on top of inventory and cash plans while maintaining calm under pressure.