Business Process Analyst

Job Locations US-FL-Doral
ID
2020-1345
Category
Project Management
Type
Full-Time

Company Overview

A vibrant company culture founded on the pillars of family, gratitude, and service. A portfolio of international brands dedicated to innovation in the personal beauty industry. A diverse team of talented professionals, united in their vision of achievement and growth. Welcome to Alcora.
 
Built upon the foundation of four brands united in purpose—L’EUDINE Global, MONAT, Project Beauty and B&R Products, Inc.—Alcora is perfectly positioned to lead the beauty and wellness industries in Latin America, North America, and beyond for decades to come. With its headquarters and manufacturing facilities located in the spectacular city of Miami, Alcora boasts an energetic, exciting corporate culture and a family of passionate professionals who thrive on the pursuit of excellence.

Job Summary

MONAT Global is currently hiring for a Business Process Analyst with an emphasis on continuous improvement in a fast paced, rapid change Marketing environment. This position will work with our internal teams in analyzing, documenting, and improving existing processes as well as supporting the creation of new standards. They will also work in a support role as needed on complex projects. Will work closely with Project Management Office (PMO)  and report directly to the Business Process Manager. If you have a knack for analyzing situations and brainstorming how to make it better this may be the position for you!

Responsibilities

  • Work with leadership team to implement and streamline process improvements.
  • Identify, develop, recommend, implement, and monitor processes/procedures including products, system enhancements and/or program improvements.
  • Develop, produce, and distribute business documents such as reports, system and process documentation, Standard Operating Procedures (SOPs).
  • Coordinate with cross-functional teams to develop business process requirements to meet changing business needs. Ensure plans are clear and adopted efficiently.
  • Provide education and training on changes, updates, and/or improvements to staff and management in a way that all involved parties can understand.
  • Monitor and assess processes to ensure they are accomplishing the desired outcomes.
  • Assist in documenting departmental procedures and policy as applicable to process change.
  • Participate in initiatives for continuous process improvements and follow best practices.
  • Manage and develop project plans in conjunction with PMO and monitor performance.
  • Use modeling, testing, and data models to improve information flow through an organization to enhance project success.
  • Work in a team environment and continually seek to improve processes.
  • Provide guidance and assistance to team members.

Qualifications

  • Bachelor’s Degree or equivalent
  • Minimum 2 years of experience in a similar position
  • Proficiency in Microsoft Office Programs (word, excel, power point, etc.)
  • Bilingual (English and Spanish)
  • Experience with process flow software such as Microsoft Visio and Project Management
  • Experience managing multiple projects in a fast-paced environment
  • Strong communication skills (written and verbal)
  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks
  • Attention to detail and problem-solving skills
  • Strong interpersonal skills and the ability to build relationships with stakeholders, including staff and external partners.
  • Experience working on multidisciplinary teams.
  • Ability to maintain confidential and sensitive information

 

Preferred: 

  • Lean Six Sigma Certificate
  • Project Management Professional
  • Advanced MS Excel skills
  • Advanced Presentation skills