The MONAT Customer Service Representative (Bilingual: English and Spanish) ensures the proper functioning of the Customer Care Department assisting customers with technical issues, problem solving, escalating situations, and keeping management informed about calls and trends. No sales required. This position requires to work on weekends (rotational).
Paid training and we provide the equipment
Minimum 2 years of Contact Center Customer Care experience or 4 years of Customer Service
Work from Home experience
Associate Degree or quivalent