Event Registration Coordinator

Job Locations US-FL-Doral
ID
2021-1398
Category
Marketing & Communication
Type
Full-Time

Company Overview

A vibrant company culture founded on the pillars of family, gratitude, and service. A portfolio of international brands dedicated to innovation in the personal beauty industry. A diverse team of talented professionals, united in their vision of achievement and growth. Welcome to Alcora.
 
Built upon the foundation of four brands united in purpose—L’EUDINE Global, MONAT, Project Beauty and B&R Products, Inc.—Alcora is perfectly positioned to lead the beauty and wellness industries in Latin America, North America, and beyond for decades to come. With its headquarters and manufacturing facilities located in the spectacular city of Miami, Alcora boasts an energetic, exciting corporate culture and a family of passionate professionals who thrive on the pursuit of excellence.

Job Summary

Job description

The Event Registration Coordinator will support the attendance of corporate event registrants in the United State and Canada through work with:

  • Online registration website/platform (event, housing and travel);
  • Strategic printed, electronic and mobile technology marketing campaigns;
  • E-mail, telephone, Microsoft Teams, and cross-functional teams (digital, social, creative, MarCom)

Responsibilities

Essential Duties and Responsibilities:

  • Assist the lead Event Planner/Coordinator, planning committee and key stakeholders to define registration needs and delivery method for level 1 and 2 events.
  • Build, test and launch template or custom registration forms and event website solutions, including, but not limited to, registration questions with advanced logic, housing management, webpage content, overall site design, GDS travel integration and third-party API integration.
  • Structure event reports for registrants, sessions, housing and travelers. Coordinate pre-event & onsite registration support and attendee maintenance.
  • Manage hotel communication and rooming list submission.
  • Determine and implement the appropriate travel integration with Corporate Travel systems. Prepare printed or electronic onsite registration materials.
  • Assist lead Event Planner/Coordinator with the collation, packing and shipping of event materials.
  • Collaborate with Marketing & Creative Services Department to generate custom graphics and adhere to firm and event branding standards.
  • Facilitate Corporate Compliance policies for event communication.
  • Assist with communication to prepare the Customer Service team for fielding calls and supporting event registration.
  • Perform other duties as requested.

Qualifications

Qualifications Required

  • AA degree in Hospitality, Marketing, Business, or Communications preferred.
  • 1-2 years of previous experience performing advanced administrative functions.
  • Advanced or expert proficiency with the following event software: CVENT, Passkey, CrowdCompass
  • Understanding and knowledge of the event planning industry and technology is preferred.
  • Strong commitment to provide exceptional customer services.
  • Strong ability to multi-task, stay organized and work under pressure.
  • Ability to work on several client projects at once and coordinate deadlines; client support calls, emails and concerns; and event details on an on-going basis.
  • Excellent interpersonal, written and verbal communication skills.
  • Collaborative approach with other team members and planning committees across departments, with a simultaneous ability to own tasks and meet deadlines independently.
  • Exceptional computer skills with the ability to learn the Event Management System quickly.
  • Strong foundation in the MS Office Suite, especially Excel, Word & Outlook.

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