Monat Global® is searching for a Manager, Application Support who will be responsible for supporting quality technology solutions at speed. The qualified candidate will be local to the Miami-Dade area, with the option of being remote. You will report to Monat’s Executive Director, Technology, and lead a geographically diverse team of Application Support Analysts to ensure quality operation and maintenance of our enterprise ecommerce and back-office systems. You are a person who:
You will help us establish an effective and efficient Application Support function within Monat Technology; writing governance and runbooks, guiding, developing, and managing a team of globally distributed Support Analysts, while implementing a best practices-based approach to servicing our internal Business Partners. This role is ideal for someone with previous Software Development, Application Support, or Quality Assurance backgrounds.