Job Listings

The Assistant Manager, Global Promotions and Operations is responsible for helping develop and drive successful promotions and incentive strategies. This role includes coordination, logistics, collateral production, communication, promotional calendars, data analysis, and reporting functions. This position plays a significant role in creating revenue growth and helping drive other business metrics.

The Manager of Security and Loss Prevention is responsible for monitoring the security operations for ALCORA Corporation. Implement security policies, regulations, rules, norms and make sure that the environment is safe for employees and visitors.

Support the operations of the IT Service Desk in the deliver of an excellent service for the users

The MONAT Supervisor, Contact Center will successfully supervise Contact Center operations team with direct oversight of Contact Center Representatives. The supervisor develops, coaches, mentors, trains, reviews, and documents agent performance. This role assists in managing daily department workflow assignments, processes to enhance departmental effectiveness and implementation of new processes, products and services while maintaining quality and service level standards.

The Training Specialist will develop and facilitate training materials and courses for employees at all levels of the Contact Center. This professional will be experienced at all fields of the learning and development (L&D) world, as this position will be a key player in building out and supporting MONATs Learning and Development Department within the Contact Center.

The position is responsible for monitoring the telephone, e-mail, and chat interactions of all employees. Additionally, the position is responsible for partnering with the appropriate department managers to deliver feedback regarding the customer interaction, including opportunities for improvement as well as providing direct feedback to the representatives.

At MONAT, we believe the right combination of skill, mindset, and work ethic create powerful results. We are seeking a Copy Editor who can bring all three of these elements to our Marketing Communications team and contribute to our creation of engaging, compelling messaging to our independent distributors and customers.

The Staff Accountant researches and analyses accounts. Helps in preparation and review of financial statements and performs general accounting functions which include but are not limited to, AD HOC data reporting, journal entries, and reconciliations. Liaising with other Accounting Functions like Treasury, Tax, Cost Accounting and Accounts Payable to address and resolve accounting related issues.

MONAT's Operations Division is looking for an experienced Data Analyst to support our Supply Chain Operations team. The role involves developing insights to inform delivery strategy, logistics network optimization and process improvement opportunities - providing senior leadership with the ability to make effective data driven decisions.   You will work cross-functionally with other teams at MONAT's Operations Division including IT, Business Intelligence, and Supply Chain Operations; building models and dashboards to understand current performance and trends. You will work closely with Operations functional owners to ensure we are measuring things the ‘right’ way and that we have the data necessary to report on performance as we grow and further scale. The ideal candidate possesses a strong analytical toolset, has a passion for difficult challenges and a willingness to prototype and rapidly iterate, working with cross-functional teams to drive meaningful impact to the business. Day to day operations, problem solving with the goal to implement permanent solutions

Monat is looking for a Senior Network Engineer to lead, maintain and optimize a large enterprise network. The infrastructure consists of a mix of network switches, routers, wireless access points, firewalls, load balancers and cloud network/application services. The Senior Network Engineer operates and maintains these components while ensuring an uptime of 99.99%. This position will be tasked with the day-to-day operation of Monat’s global network infrastructure and would play a supporting role in larger projects, such as expansions and capacity upgrades. In addition, this role will focus on process improvement, operational excellence, design/architecture and standardization.

Monat is looking for an experienced Database Administrator (DBA) to partner on a large enterprise IT infrastructure serving its global customer base. The DBA performs day-to-day technical database administration tasks on multiple networked databases to include SQL and MySQL. This includes database design, database structure identification, database schema definition, database access privilege management, database query optimization, documentation, database instance upgrades, long-range requirements, operational guidelines, and database protection. Duties also includes reviewing data within the database, ensuring user data integrity, maintaining database support tools, database tables and dictionaries, recovery and back-up procedures, and making recommendations regarding enhancements and/or improvements.

Monat global, international brand in the beauty industry, is looking for a production assistant that will contribute to the production process for photography, supporting workflow and file preparation for a wide variety of outputs.   Creative development procedures, having a solid technical knowledge base of creative programs including but not limited to the Adobe Creative Suite are important.   Working closely with creative and art directors, photographers, designers and our marketing team, you will take an active role in helping to ensure photography efficiently under tight schedules. Being resourceful, eager to learn and having a strong work ethic and a calm demeanor amid shifting priorities is a must.   The ideal candidate will have a background in working in an agency or in-house creative setting, working with digital media, website requirements and print production. This person is ideally capable when needed to produce original photography based on established brand guidelines and can help deliver them out in a wide variety of mediums.   A portfolio that demonstrates production skills across a variety of categories is a must.

Execute daily CCTV monitoring activities, inspection, safekeeping and custody of people, vehicles, materials, goods, physical facilities, in order to take preventive and corrective actions that minimize risks, according to the rules and internal procedures of the organization, customers and suppliers with quality of service and security.

The Real Time Analyst is responsible for managing and ensuring that the service level agreements are met daily by Managing Real time scheduling, Skilling and monitoring of agent behavior.

The role of a Commission Specialist will require a comprehensive understanding of the MONAT Compensation Plan and how it relates to other areas of the business. This role will identify and respond to all commission related inquiries from the field and internal teams. The successful candidate will be flexible, have solid judgement and strong communication skills with the ability to clearly explain related issues both verbally and in writing.

The MONAT Customer Service Representative (Bilingual: English and Spanish) ensures the proper functioning of the Customer Care Department assisting with technical issues, problem solving and escalated situations. And keeps the management informed about calls and trends.

The Global Field Development Coordinator is responsible for supporting the Global Training Team in elevating MONAT to a world class training organization measured by the growth and development of its global sales force. Objectives will be achieved by supporting a creative and strategic approach to International Market Partner learning, including management and enhancement of existing programs, tools and assets, review for accuracy and applicability, and development of additional programs and tools as needed. They will also monitor activity and outcomes of these tools and programs and work closely with the Global Training Team to create innovative solutions. The Global Training Coordinator will work closely with the Global Training Team to support the strategic plan for these programs and collaborate with Marketing and Sales teams to ensure a cohesive strategy

The Forecast Analyst in Workforce Management is responsible for providing short, medium and long term call volume, average handle time and staff requirement forecasting within the contact center, and the timely production and analysis of management reports to support the operation for all inbound call types.  The Forecast Analyst will be managing the RTA team and will ensure strategic goals are met through forecast modeling, collaborative planning and effective communication while aligning the forecast with strategic goals.